Overdraft and irresponsible lending claims

Stuck in your overdraft? You could be owed a refund.

If your bank or lender kept letting you borrow when you couldn’t afford it, you could get back the interest and charges you paid.

You can complain to your bank or lender, then the Financial Ombudsman, yourself for free. Our legal partners pay us when we introduce your claim.

About a minuteNo documentsNo credit checkFCA authorised, FRN 830182

You can complain to your bank or lender, then the Financial Ombudsman, yourself for free. Our legal partners pay us when we introduce your claim. FCA authorised, FRN 830182.

If your claim is upheld

Your account, put rightIllustration

Average overdraft claim£2,0231

Overdraft interestRefunded

Fees and chargesRefunded

Interest on your refundAdded

Balance owedReduced

Missed payment markersRemoved

Every case is different. If you still owe money, a refund may reduce your balance rather than being paid in cash.

Could you have a claim?

Signs your bank or lender lent irresponsibly

Banks and lenders have to check you can afford what they lend, and step in when you’re struggling. If they didn’t, they have to put it right.

  1. 01In your overdraft every month
  2. 02Your limit went up while you were struggling
  3. 03Borrowing again to pay off borrowing
  4. 04Missed payments, and the charges kept coming
Check in 60 seconds

Free to check. Partner firm fees are capped by the regulator. See fees

How it works

You do the first step. That’s it.

Four steps. You only do the first.

  1. 01

    You check

    Four quick questions. No documents.

    About a minute
  2. 02

    We introduce you

    With your permission, to a firm on our panel of legal partners.

    We do this
  3. 03

    They check and complain

    A secure, read-only look at your account, then a complaint to your bank or lender.

    Your partner firm
  4. 04

    Things put right

    If upheld: money back, a lower balance, a cleaner credit file.

    If upheld

FAQs

Common questions

Short answers to what people ask most.

Struggling with debt now? MoneyHelper offers free, impartial debt advice.

Can I claim for my bank overdraft?

You could, if you relied on it month after month or your limit went up while you were struggling.

MoreOverdraft claims explained
Can I claim if I’ve paid it off?

Yes. Repaid and closed accounts can still be claimed for, subject to time limits.

Will claiming affect my credit file?

Checking doesn’t search your credit file. If a claim is upheld, wrong markers can be removed.

FAQsClaims and your credit file
What if my lender has gone bust?

It depends on the lender. Each lender page explains where it stands.

LendersFind your bank or lender
Do I have to use a claims company?

No. You can complain to your bank or lender, then the Financial Ombudsman, yourself for free.

Find out if you can claim. It takes a minute.

Four questions. No documents. Free to check.

Check if I can claim

You can complain to your bank or lender, then the Financial Ombudsman, yourself for free.

Check if I can claim